When you initially arrive come to the admissions reception located at the front foyer.
Please advise your doctor/hospital staff if you have had treatment elsewhere or have been admitted to a health care facility within the last seven (7) days.
What to bring on admission
- Relevant existing xrays and CT scans
- All medications you are currently taking (including tablets, vitamins, mixtures, creams, inhalers or drops). If possible, please bring a list from your General Practitioner of your current medications, their strengths and dosages
- Advanced Care Directive (ACD) if applicable
- Sleepwear, dressing gown for overnight stay and slippers or comfortable shoes. It is a policy of Berkeley Vale Private Hospital that footwear be worn when ambulating around the facility by both patients and visitors.
- Glasses, hearing aids and non-electronic walking aids
- Toiletries, including soap, toothpaste and toothbrush
- Reading material
We advise you not to bring
- Valuables, including jewellery and large sums of money
- Mobile phones
- Computers (notebooks/laptops)
- Unnecessary clothing
- Electrical appliances
You will be provided with a security locker for medication and small personal items. However, we recommend that you do not bring large amounts of cash or any jewellery items with you. A few dollars is recommended for incidental items such as newspapers or articles from the coffee shop.
The hospital cannot accept responsibility for your valuables.
Please note that mobile phones are not to be used within the hospital as their signals can interfere with electronic medical equipment
No Lift Policy
Berkeley Vale Private Hospital aims to optimise patient quality care as part of its ongoing quality improvement program. The hospital has implemented a safer and more comfortable system of work practices for staff to use when handling, transferring and mobilising patients. This is known as the No Lift System.
Your ability to move yourself in bed, sit up, stand and walk will be assessed, recorded and re-assessed by the nursing staff throughout your stay, and will be recorded in your clinical notes.
If you need assistance to move on or off the bed, the nurses will use various devices that will aid your movement to make it more comfortable and safer. These devices also assist staff in preventing possible injury due to the manual handling of patients.
As part of the No Lift Policy, the nurses will ask for your assistance in order for you to be as independent as possible. This will not only improve your mobility but may also expedite your recovery
During your stay
Our staff are committed to meeting your requests and needs. If you have any queries please do not hesitate to ask. If you need to leave your ward at any time, please inform your nurse.
Berkeley Vale Private offers a high standard of accommodation with both shared and private rooms. All rooms have ensuite facilities, specially designed for maximum access.
While we will make every endeavour to provide you with your accommodation preference, please understand that in certain circumstances of high activity, it may be necessary to offer you a shared room.
For visitor accommodation please contact the reception staff
Staying with Children in hospital
We encourage a parent (s) to spend as much time as possible with their child during the child’s hospitalisation. We also encourage parents, where possible, to assist with the washing, dressing, feeding and entertaining of their child as this helps minimise the trauma of being handled by strangers.
If you and your child would like to visit the ward and theatre area prior to admission, please inform the Pre Admission Officer, who will contact the Theatre Manager to arrange a tour of the areas.
When you are admitted please ask our staff if mobiles can be used in your room. Mobiles may be used in all public areas including the coffee shop. Berkeley Vale Private Hospital does not accept any responsibility for loss or damage to your mobile phone.
Members of your immediate family are welcome to visit you at any time. However, we request that you advise your friends and relatives not to visit during the compulsory rest period of 12.30pm to 2pm.
Veterans’ Liaison Officer
The hospital has a Veterans' Liaison Officer, who is able to assist Veterans with their special needs and respond to any questions that you may have.